Shipping Courier
  • Malaysia(SM) – J&T Express
  • Malaysia(SS) – Poslaju
  • Overseas – City-Link Express
Postage Day
  • Monday to Thursday at 2 pm
How long does delivery take?
  • 3-5 working days for delivery within Peninsular Malaysia
  • 5-6 working days for delivery to Sabah and Sarawak
  • 14-20 working days for delivery to International
What if I am outstation when the delivery arrives?
  • You must ensure you will be available to accept delivery at the delivery address on the delivery date as agreed between you and caramel. Or else, the delivery company will give you a call to confirm with you. If the delivery company can not contact you, they will resent the parcel to us and re-delivery will need you to pay additional fees to us delivery back to you.
Tracking Number
  • A tracking number will be sent to you via email and SMS after we post your parcel
Weight of Parcel
  • 700 gram ( Box + Scarves)
Sale Product
  • The sale product does not include Box and Thank You, Card.